GelliCo USA is a brand you can trust. We want all of our customers to feel confident and comfortable when purchasing any of our products. All of our products are backed up by a 7-day money back guarantee so you can shop risk-free and try the product yourself, however, you must also read the Return and Exchange policy in order to qualify for money back guarantee, and exchanges.
Returns and Exchanges:
Returns and exchanges must be made within the 7 days, from the time the products arrive at their destination. If your product is damaged during the shipment, we must be notified before 3 days have passed, from the time you received your items. In order to return any product, it must not have been excessively used or empty. If the product has been tampered and replaced with another product that is not ours, we are entitled to deny you a refund or an exchange.